|
|
|
|
Call.No
|
Title
|
Publishing
|
Author
|
ISBN
|
Record.No
|
|
1
|
|
|
|
HD9980.5
.L3
|
Empowering service excellence : beyond the quick fix
|
London, [ United Kingdom ] : Cassell and Company Ltd. , 1997
|
Lashley, Conrad
|
|
35637
|
|
2
|
|
|
|
GV188.3
.U6
L3
|
Organization behaviour for leisure services
|
Oxford, Boston, [ United Kingdom ] : Butterworth-Heinemann , 2003
|
Lashley, Conrad
|
|
43178
|
|
3
|
|
|
|
HD9980.5
.L3
|
Empowerment : HR strategies for service excellence/Conrad Lashley
|
Oxford, Boston, [ United Kingdom ] : Butterworth-Heinemann , 2001
|
Lashley, Conrad
|
|
44048
|
|
4
|
|
|
|
LB2395
.L3
|
12 steps to study success/Conrad Lashley and Warwick Best
|
London, [ United Kingdom ] : Continuum , 2001
|
Lashley, Conrad
|
0826467903
|
79853
|
|
5
|
|
|
|
HD62.5
.L4
|
Entrepreneurship and small business management in the hospitality industry/Darren Lee-Ross, Conrad Lashley
|
Oxford, [ United Kingdom ] : Elsevier Butterworth-Heinemann , 2009
|
Lee-Ross, Darren
|
9780750684484
|
93523
|
|
6
|
|
|
|
TX911.2
.I5
|
In search of hospitality : theoretical perspectives and debates/edited by Conrad Lashley and Alison Morrison
|
Oxford, [ United Kingdom ] : Butterworth-Heinemann , 2000
|
|
0750654317
|
97732
|